Privacy notice

Last updated 6 October 2026. In short: we ask for the least we need, we pass your details only to the LGU office that handles your report, and we show your name in public only if you tick the box.

Who runs this site

This is Demo LGU, a demonstration of a problem-reporting site built by Razza Consulting Group for a local government unit (LGU). The LGU decides what happens to the reports and details sent through it.

Questions about your data

Use the contact form. If you are asking about a report, include its reference number.

Data protection officer

To be named by the LGU before the site goes live.

What we collect, and why

What you do	What we keep	Why	Who can see it
Report a problem	The category, title and description, any photos, the place on the map, and the project the report is about	So the LGU can find the problem and act on it	Everyone. Reports are public
Report a problem	Your name, email address and mobile number	To confirm your report, send you updates, and let the LGU call or write to you	The LGU office that handles the report. Your name is shown publicly only if you tick the box that allows it. Your email and mobile number are never shown
Rate a project	Your stars and your review, if you write one	To show how residents see a project and its contractor	Everyone. Your name is hidden unless you choose to show it
Sign up for local alerts	Your email address and the area you chose	To send the alerts you asked for, and nothing else	Only us and the LGU
Create an account (optional)	Your email address, name and, if you add one, mobile number. A password, kept in a scrambled form that nobody can read back	So you can see and manage your own reports	Only you, us and the LGU
Visit the site	The internet address your visit came from, kept in our server logs, and in a scrambled form in short-lived counters	To keep the site working and to stop one person flooding it with reports	Only the people who run the site

We do not sell your details, use them for advertising, or share them with anyone except as described on this page.

Photos and descriptions are public

Anything you write in a report, and any photo you add, can be seen by anyone. Please do not include faces, number plates, house numbers or other details that identify a person. Do not put your phone number or email address in the description.

How long we keep your details

We keep your details for as long as the LGU needs them to deal with your report. Reports and their public updates stay on the site as a public record. You can ask us to remove your name, email address and mobile number. At present this is done by hand, so please allow a few days. The LGU will set a fixed retention period with its data protection officer before the site goes live.

Your rights

Under the Data Privacy Act you can ask to see the personal data we hold about you, correct it, object to how it is used, or have it deleted or blocked. Use the contact form and tell us which right you want to use. If you are not satisfied with the answer, you can complain to the National Privacy Commission at privacy.gov.ph.

Other services this site uses

• OpenStreetMap supplies the map pictures and finds places when you search. Your browser contacts it when a map loads, and the place you type is sent to it.
• Google Fonts supplies the typeface. Your browser contacts Google to load it.
• Google Maps is contacted only if you click a “view on Google Maps” link.
• An email service delivers our messages to you and to the LGU.

This site does not use advertising or analytics cookies, and does not track you across other websites.

Cookies

A cookie is a small file your browser keeps for a website. This site uses only the two below. Neither is used for tracking.

Name	What it holds	When it is set	How long it lasts
fixmystreet_app_session	A random code that keeps you signed in	When you sign in or use a part of the site that needs it	Until you close your browser. The site also forgets a sign-in after four weeks
demolgu_lang	Your language choice: tl for Filipino or en-gb for English	When you press the language button at the bottom of a page	One year

Changes to this notice

If we change this notice we will update the date at the top. Read it together with our terms of use.